FAQs.

  • From mining & manufacturing, logistics & supply chain, and finally branding, marketing & sales, Miracle Saltworks Collective (or MsCo), has integrated a completely vertical operating formula. MsCo manages every speck of salt that is mined from the salt range for purposes of product development. Our operation procedures allow us to partner with the Government of Pakistan and private entities to ensure that our standards are efficient and consistent.

  • Himalayan Crystal Salt is only found in the sub-continent region of Pakistan, situated at the gateway to the Himalayas. This deposit of crystal rock salt is the result of the drying of an ancient ocean, after millions of years of land formation and tectonic shifts. This crystal also holds 84+ other naturally reoccurring minerals, and it is the purest form of salt known to man. A completely organic product, with millions of years of history.

  • Some of the benefits are that they:

    • Purify Air

    • Reduce Odor

    • Help Respiratory Health

    • Absorb Allergens

    • Emit Negative Ions

    • Create a Positive Glow

  • This is completely normal and poses no harmful danger. This white powder forms in the presence of excess humidity in the room, as the salt crystals in your lamp quickly dissolve. Salt naturally attracts moisture from the air and the white powder comes from the interactions of the salt crystals and water molecules.

    With the help of a damp towel, you should be able to wipe away the excess powder. To avoid this from happening you can also clean the base of your lamp with a damp cloth at least once a week.

  • If you receive a faulty or damaged bulb when you receive your lamp, please contact us via email at info@pakmiraclesalt.com and we will replace your light for free! If with time your light fizzles out, we sell replacement accessories online.

  • We have a 48-hour return policy, in which we deduct the return shipping cost from the initial purchase amount.

Have another question?

Please email our Miracle Salt Team at info@pakmiraclesalt.com for any additional questions or concerns that you may have. You can also follow us on Instagram @miraclesaltcollective to send our extended team a direct message for a quicker response. We look forward to connecting with you!